728_header.jpg (23748 bytes)
Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon
Subscribe to our 2 FREE Newsletters!
Google  Web AuctionBytes  

Home
Subscribe
Blog
Letters to Editor
Podcasts
Forums
AuctionBytes TV
ABU Back Issues

Sponsor

COOL TOOLS

Calendar
eBay Fee Calculator
Collectors' Links
eBay Promo History
Bookshelf
Fraud Resources
Auction Site Fees
Auction Management
Payment Services
Storefronts Chart
Sniping Chart
Consignment Services
Drop-Off Store Laws
Ecommerce Resources
Photo Tips
Marketing Inserts
Yellow Pages
Classifieds

AUCTIONBYTES

Our Writers
Write For Us
Partners
Press
Advertising
About Us
Link To Us

Ina Steiner AuctionBytes Blog
News and insight focusing on
ecommerce and the online auction industry

by Ina Steiner, Editor of AuctionBytes.com
June 25, 2007
Perminate Link for eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
By: Ina Steiner
Mon June 25 2007 15:06:13
Sellers are reporting that they are being targeted by eBay for seller nonperformance ("breach of non performance policy"). While this may or may not reflect a new policy, it seems the level of enforcement has increased in the past week or so. As with other recent Trust and Safety initiatives, eBay has not announced anything about it, at least from what I can see.

Here's an example of just one of many threads about the issue.

As you can see, this seller has no telephone number to contact eBay. It appears to me that recent T&S initiatives (beginning last fall) have increased the demand for customer support, but from my understanding, capacity has not increased.

Making the site safer by cracking down on sellers sounds like a sensible idea, but eBay sellers know that unscrupulous buyers can give them unjustified negative feedback. By going purely on raw feedback, and not taking into account circumstances like deadbeat and newbie buyers, some good sellers may get caught in the net. And as usual, sellers are left wondering if eBay exempts their top sellers from such crackdowns.

I have inquiries pending, in the meantime, let me know if you have been affected by this issue by posting a comment below, or calling the AuctionBytes Hotline (see this page for the toll-free).

Reading AuctionBytes Blog: eBay Sellers Complaining of Crackdown
Comments (179) | Leave Comment | Permalink
Readers Comments

eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Mrs. Smith
Sat Jul 28 21:33:37 2007
I should have added my star ratings:
My lowest star rating is Shipping Time: 3.9 (illness & death of my father in WV - we are 500 miles away in MI); Shipping charges: 4.4; Communication: 4.5; Item Description: 5.0
Our shipping charges are, and always have been, very reasonable.

eBay and PayPal should have such customer support. I have provided documents three times to PayPal for my name change due to marriage on 11/25/2005 -- still no name change.

When I use the "toolhaus" tool circulating through the message boards, my i.d. returns at 0%.

I must say that I am truly baffled.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Kathy
Sun Jul 29 22:04:19 2007
I too have been affected by this crazy new policy. I have a 99.6% feedback. I have really been going through a rough time these past couple of months with scam artist buyers. So, I have a few negatives and a neutral from the last 90 days. One of the buyers filed a complaint for non-receipt, but when I filed a complaint with the IC3, she suddenly "found" the package at her old address (how did I get her address from 6 months ago"  - no, I am serious, she actually said that to me). Her feedback is being used against me currently and I had to ask for her forgiveness of my past feedback (in hopes that I will once again be able to list on eBay).
  I depend on my income on eBay. That is how I pay my bills. Two weeks is an eternity, and from what I understand from other sellers, it is likely to take more than two weeks to get my listing rights back.
  SOMETHING NEEDS TO BE DONE!!!!
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Tom Justice
Mon Jul 30 20:04:36 2007
If someone is organizing a class action suit against ebay for their bumbling impetuous ill non-thought through, "Non-performance" wacko brainlessstorm, let me know and I'll join in.   Meanwhile, am also contacting BBC.   Any journalists out there, write an article or call and get one written in Forbes, Business Week etc.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Tom Justice
Mon Jul 30 20:35:20 2007
I just wanted to leave the complain I just filed with BBB her in the event that others with similar complaints might be helped in writing their complaint:

Complaint Description:
Ebay has launched a ''non-performance'' policy penalizing sellers with what they consider low feedback ratings. Here are the complaints: 1) The policy was impetously implemented without warning 2) Many people with customer ratings of 98 to 99.7 positive customer feedback have been shut down, suspended, or their allowable listings decreased. 3) Ebay promises e-mail correspondence in 24-48 hours and does not allow phone communications. Over 40 sellers have reported (see auctionbytes.com) that they have not been contacted in over one week after writing ''emergency'' emails. 4) Ebay's policy does not consider key considerations such as complaints from ''newbies'' who don't understand the system; complaints from unscrupulous members deliberately buying things so they can leave negative feedback; the degree to which sellers do or don't ''pay off'' complainers with illegitimate refunds etc. to avoid negative feedbacks; the nature of the product offered and its susceptibility to negative feedback. 5) Once a seller is notified that their neutral and negative feedbacks are unsatisfactory according to ebay's arbitrary stadard, key information is NOT provided such as how soon the ''restricted'' seller will be able to relist items; the exact number of items that represent their formulated restriction, etc. Without such info the seller is left ''hanging'' not being able to make any plans for there business. 5) The policy effects thousands of ebay sellers, but was apparently developed with no input from the seller community----or perfunctory input if that. 6) USERNAME: justvinylla USERNAME: justvinylla

Your Desired Resolution:
1. I belive a refund of lost seller net income over the number of days that my accounts was restricted is in order. 2. I request that ebay a) Pull back the suspensions and restrictions on all sellers. b) Organize focus groups of both buyers and sellers to address the concerns of each. c) Delay re-instituting their ''non-performance'' policy until such input has been made and publically recorded. d) Re-name the policy in positive terms so as to imply that ebay is interested in supporting sellers in improving service and assuring buyers of reliability and trustworthiness from ebay and their sellers. Hopefully ebay will be responsive to fair minded concerns and avoid costly legal actions currently being organized in the seller community.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: eno59
Wed Aug 1 03:01:47 2007
Bob H
you are clearly the definition of websters dictionary(Idiot  uneducated, ignorant, ill-informed person)
1 of those negatives if you accually took the time to read look and plainly see is one that was left from a seller that was paided fully and left it for me. Never comunicated with me as to why other than he ended it .FULLY paided and no reason as to why he left and negative at all. 1 is a seller that new the shipping and new he could steal the item and have all his money returned. I have all the proof and all the threats . Paypal did return mine to and agreed but ebay is useless the fact is they do nothing to respond or check it out etc etc . and you can't even figure out the math . It not still 98% as each month so far there is another 2% gone . The fact is that the shipping has a 45day wait period it allways has even paypal doesn't nothing till the 45days is up . Shipping isn't my fault it is the shipping companies. Right now ALL have been from usa buyer where the shipping has been slow ever since the 9/11 and thats a fact . Even been on the news. But as much as I wanted to end my sales to the usa I have and know there are still some honest buyers from there. But it doesn't matter if there a 100 all it takes with this stupid bot system is 1 to end it . I hope you are next because with each month 2% gone they will have to pick on some one else. They need some one else to feed on .
Anyway your are ignorant .
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: eno59
Wed Aug 1 03:09:49 2007
by the way I have order many things from 1 province over Vancouver and with expedited it took no less than 12 days to get here . So going 5 times(more) that it does take longer for that type of shipping . I have bought from the usa and know hopw long the shipping can take and its the same . I am not that ignorant to complain for somethign I chose like tham and abviously you
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: eno59
Wed Aug 1 03:23:16 2007
I also see you don't have the guts to show you site either.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: eno59
Wed Aug 1 04:08:53 2007
Tom Justice
Yes Ebay rfuses to answer emails . Thye send 1 cover letter which is totally usless. But I guess technicly that one cover letter is an answer.Any one with a brain that works knows that thats a croak of BS ,But its abviuos thats what they think .
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Paul
Thu Aug 2 01:05:22 2007
I have left another message earlier...

I have been power seller for 4 years and with 7000+ feedbacks and 4-5 stars in all their new rubbish feedback category system.

I admit I have some outstanding issues consistently with a few different buyers but I resolve them quickly. As a seller you know you can't avoid such things happen in particular when selling in larger scale. 100% positive is impossible, but as long as things can be resolved quickly it is fine. A negative means nothing bad as long as it is kept low and you handle the transaction properly.


The problems now actually are

(1) They suspend/limit sellers without much reason, and they just come and point at me: "Hey you are a bad seller". Even I asked so many things by email they just copy and paste their old shit and refuse to show any concrete complain cases on me.

(2) Even after 30 days and I asked them to review. The damn mystery Trust and Safety department just again copy and paste the email they sent before and I got ANOTHER 30 days to wait.

The shit thing is, in the first 30 days I have already cleaned up every complains dispute refund cases. No neutral/negative in that 30 days and no sales in that 30 days. But I still in that non performing seller category....

Now I got no more complains I can handle but I still don't even know what was the problem after all and I can't get out of this non-performance group.

Why do they refuse to explain the concrete reason to us? What the f... is this kind of customer service?

If ebay itself is a seller, they should get lifetime suspension immediately!
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Alex
Thu Aug 2 08:59:01 2007
Well, over a month & the ''Great Computerized Witch Hunt'' continues...

Lives & finances being crushed with no good reason. Mom & Pop business's that took years to build being destroyed & reputations ruined. No notice or warning of supposed ''infractions''  

People that put all of their eggs in eBay's basket have had that basket taken from them & stomped flat...

All because of this latest ''gimmick'' to prop up their falling stock prices.

MEG WHITMAN !!! Are you not ashamed ?? Oh wait - I forgot. Shame is only possible if you have a conscience....

How very sad.... :O(
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: eno59
Thu Aug 2 09:23:05 2007
   http://pages.ebay.ca/help/feedback/contextual/leaving-detailed-s
eller-ratings.html
   one more proof that ebay allows the buyer to leave neg when this shows that ebay should be removing it.SELLER HAS NO CONTROL OVER SHIPPING DELAYS.But yet ebay lets the buyer leave a negative when it was well with in the shipping limits for the type of shipping they chose. Consider only business days when evaluating communication. Sellers don’t always check email on weekends and holidays. This is also where I was hit with negatives that it cleary says here I shouldn't have been .
once again proving they don't want to be a responsable company.
and they need to go learn to read the dictionary about what neutral means.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Bob H.
Sat Aug 4 16:39:00 2007
Well, eno59...

Your last several posts further illustrate the unprofessionalism of some eBay sellers. By the way, thanks for being an eBay seller (at least for a while longer)...eBay needs to eliminate somebody at the bottom. Nice to have some of you 2%'ers around.

1)   I doubt that eBay will continue chopping off a new set of bottom 2%'ers after each round. Using that logic, they would be down to approximately 92% of original sellers after just a few rounds. Come to think of it...that STILL wouldn't be too bad. They could probably have cut off the bottom 10% of sellers and still be in good shape. Let's hope that they continue dropping sellers for awhile. My business will go way up!

2)  You obviously missed the point. YOU are a poor seller if you are getting 5 negatives in 77 sales (leaving you a 72 feedback mark). Come on -- that is way TOO MANY negatives for such a small number of transactions. By the way, the negative comments from your buyers suggest that you don't communicate with them and that your items arrive DOA. And, the shipping takes forever. If you have a shipping issues, just COMMUNICATE with them and tell them WHEN you shipped the item. Don't just ship it 2 weeks later, ignore the buyer and then BLAME the shipping system. Gee, my items get TO CANADA within 10 days. Yours take 20-45 days from Canada to here? Do you wait 10-20 days before shipping?

3)   I can do the math. I see that you're averaging 4 feedback ratings per month over the past year. Wow, at that rate, you should be able to ship your packages within a day after receiving payment. Of course, at that rate of sales, I can certainly understand why you're so upset at possible suspension from eBay. Without eBay, you'll be losing so MUCH money from your 4 sales per month (8 sales in the last 6 months)!

4)   Let's face it...you're NOT a real eBay seller that is trying to make a living from selling on eBay. Excuse me, maybe that's what you're attempting to do  -- trying to get your sales up, but can't because eBay is on your case. If so, you are going about it the WRONG WAY! Get those negatives down by taking care of your customers. Respond to their emails and inform them. You have probably spent more time whining and complaining on this forum/blog than you have responding to your customers. And, your only chance of survival is to start over with a new eBay name and zero feedback because very few people will purchase from you with the lousy feedback that you have.

If English isn't your native language, I give you kudos for at least being able to communicate in the language. Otherwise, please heed this additional advice:

Please learn how to use commas and periods properly. Maybe then, your posts just might have a chance to make some sense. Plus, you referred to a dictionary. Maybe you should get one and learn how to SPELL.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Bob H.
Sat Aug 4 18:11:38 2007
For those of you that want to improve your seller star ratings and are able to calculate new results, here's how to do it. Though, it might illustrate the futility of trying to improve your ratings.

It would be easy to put this into a spreadsheet to do the math for you. This word version of a formula illustrates the calculation needed to determine the newly desired detailed seller rating.

New rating = (current average rating * current number of ratings + average of new ratings * number of people leaving new ratings) / (current number of ratings + number of people leaving new ratings)

For example, say that a seller has a rating of 4.4 with 77 people leaving that rating? If the next 20 people leave a rating of 5.0, then what would be the new average rating?

New rating = (4.4*77 + 5.0*20) / (77+20) = 4.5 (rounded to nearest tenth position).  Don't forget to do the math using the correct order of operations.

How long would it take to go from 4.4 to 4.8?

The answer --- 108 new ratings @ 5.0 would bring the average up to 4.8   WHEW! Good luck!

And NOBODY is going to get a perfect 5.0 from the next 108 people. So, let's say you average 4.9 (still pretty hard to do). Then, it would take 180 people averaging 4.9 --162 people giving you 5.0 and 18 people giving you 4.0 -- to go from a 4.4 to 4.8 rating. What a daunting prospect! More realistically, how about going from 4.4 to 4.6?

For the person with 77 ratings averaging 4.4, it only takes 47 new people leaving an average 4.8 rating to kick them up to 4.6

Yes, it might look impossible. That's why it's important not to let your rating drop in the first place. I'm sure that eBay is looking at several things when dropping people:

1)  # of negative comments in a specified time period.

2) Overall FB % rating. Of course, #1 and #2 are related. Five negs in 6000 transactions over 3 years is not much. If they all happened in recent transactions, you might be in that bottom 2%.
Five negs in 77 transactions is WAY TOO MANY no matter how long it took (sorry eno59!)

3) Listing descriptions.  Is it JUNK? Too much of it floating around on eBay?

4) Shipping charges.  Too high? Of course, that's one of the things that will reduce one of your star ratings.

5)  Turnover. Is eBay making money off of you? Just like any business, if the company were spending more money ON you than you're worth to them...the company wouldn't miss you. There are costs to keeping non-performing sellers around. eBay also knows that non-performing sellers do create a negative impression of eBay with potential buyers.

Listen guys...I'm one of the few people on this forum that has the guts to say this to the rest of you --- you are on this forum because you are in trouble or fear that you will soon be.

One person on this forum wrote:

''I am a reputable seller and would have a 100% positive feedback if not for unfair negative comments. For example: item was not received even though I mailed it to the address given (buyer did not insure item and there was no way of tracking it), negative feedback was left because buyer said she was overcharged for shipping but my shipping charges are always a flat fee and she bid on item anyway.''

DUH, how about TRACKING or DELIVERY CONFIRMATION of the item? Can you prove that it was delivered? It is the responsibility of the SELLER to deliver it, prove it was delivered and file an insurance claim with the P.O. if it wasn't delivered. Buyers don't have to buy insurance. It's up to the seller to get it there and PROVE IT if there's a dispute. Would make sense to insure YOUR item in case the P.O. lost/broke it since the buyer can get the money back (at least from credit card or PayPal) if it's not delivered.

(Yes, I try to get my buyers to pay for insurance. If not, I take my chances on the cheaper items or purchase it myself on the more expensive items. With 2000+ packages going out the door, I have YET to have one lost or have a buyer claim it's lost. I figured that I have saved over $3000 on insurance charges. I could lose the next 200+ packages and still be ahead.)

The seller in question said that she had the shipping charge listed. It can still be too high in the buyer's opinion. It's possible that the item was purchased at a very good price and the buyer really wanted it. Does that mean that shipping should still be piled on? I may feel great about paying 1/2 price compared to another seller's item, but if I have to pay $5 more in shipping (compared to the other seller's lower shipping charge), I will still complain that the shipping is too high. That'll be true even if the overall price is lower -- because I will feel ripped off on the shipping. Not to mention that eBay sees this and knows that they are losing FV fees on the listing when it sells (since they don't charge fees on the shipping charges). They know that sellers are circumventing the fees when they sell low and ship high. Then, they RAISE the listing and FV fees to everybody to compensate. Again, the idea of items selling for a penny and then shipping is $19.95.

Finally, what do I gain from the eBay ''bloodletting?'' I end up with fair competition from other eBay sellers that don't irritate eBay buyers. The buyers that clog the search results with junk items and penny items (then charge $19.95 shipping) do affect my business. They should all be dropped if they're not up to par. Dropping the bottom 2% of sellers is actually GOOD BUSINESS. I'd be extremely happy if they would make it the bottom 10% (keeping my hopes up -- there's still time!)

I'd rather compete with sellers for a group of buyers that like to shop on eBay and who enjoy the experience.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: eno59
Sat Aug 4 23:34:35 2007
well once again you assume
I did comunicate but since you like ebay and the fact that ebays feedback makes it imposible to respond and show proof .I did comunincate. 2 said I didn't . ! it was me that first comuniucated the other all his went into spam . Plus the fact he bought on a late friday night and bitched about it on onday. If you see the logic in that yopu untterly crazy. . you once again are ignorant.
5 neg that need investigatd but since ebay proves they refuse to take responsablity to do it will in the end eliminated them . If they were under their owwn feadback they would be perm. suspended .1 of my neg is from a seller that thanks again to Ebay I could never get it fixed iether. I still to this day have no Idea at all why he left it . I payed in full verified and then I look and see he left me a neg andc never once comunicated with me. I even the other day stooped so low to ask him for what I would have agreed to years ago. MUTUAL. this feedback system is rotten to the core. If you want to be blind to bad for you.Biggest probelm of all is the fact that Ebay is fully irrisponsable for the system they created. I have to bribe them $20 a neg to even look at it I just found at safe harbour. Total scam .
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: ebay
Sat Aug 4 23:44:43 2007
you really are stupid eh I just reread what you said I did NOT send it 2weeks later you moron The f..g canada post web site shows it was sent at a proper and Ebay fit under ebays stands. It morons like tou that assusme and can't even bother to look at my feedback. Which again makes it imposible to give the full details and more proof of the neg being a complete lie. Canda post site show the date and it was not 2 weeks later. I have 2 that said doa but they clearly said sold as is and 1 of thiose 2 was some one that never did comunicate at all too . I just looked and seen a neg. But the discription clearily said unless you have a 2940 scsi card I wouldn't know how to get it to work. It needed a card that was manual setting. 2 other buyer got the same drive and they worked. so did that one all tested before i put them up etc . It stinks how ignorat you are assuming and not checking out anything . a screw it time for /ignore your  a waste of time and stupid clearly
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Kathy Bannister
Sun Aug 5 12:29:43 2007
   I think it is interesting that the boards are filled with sellers who support eBay's newest witch hunt.
   The fact is not all buyers are honest. Thus, not all feedbacks are honest. Obviously, not all sellers are honest either. However, a negative or neutral is not always proof positive that a seller is a "bottom feeder" (as has been suggested by a few individuals spewing hatred on the bulletin boards).
   In my case, I have dealt with an inordinate amount of scam artists (buyers) within the past few months. I am a small seller, and I supplement my income with my eBay earnings. I cannot afford to be defrauded by buyers on eBay (any more than some buyers on eBay who cannot afford to be defrauded by sellers). Ebay's response to fraud on their site (and falling stock prices) has been unilateral and unfair.
  If no one speaks up, if everyone accepts the status quo, then they hand over their rights too. Okay, so right now it is not affecting them, but wait, it very well might in the near future.
   You're right eBay is NOT a democracy. However, they are still required to honor the rights of their customers (and by the way, eBay's customers are buyers AND sellers). The number of lawsuits lost by eBay demonstrate this very fact. My guess is there will be a new lawsuit, and eBay will be called to task for these discriminatory policies. I hope to be a part of the lawsuit because eBay's actions have hurt me financially (and emotionally as well. I am not fond of being referred to as a member of the bottom 2% because I have had 3 scam artists try to strong arm me in the past 90 days.
  Oh, and just remember, many of the buyers on eBay are also sellers on eBay...
   
   
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Kathy
Sun Aug 5 12:33:08 2007
  Yep, you're right, my spelling and grammar are not always 100%. However, I did manage to get a Master's degree, and I did graduate at the top of my class. I am not stupid, and I am not illiterate. However, I am not a perfect typist, and I think you are able to get the general point of my postings.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Bob H.
Sun Aug 5 16:14:59 2007
For Kathy,

Yes, you are not stupid or illiterate. Your posts communicate your thoughts very well. That doesn't mean that I agree with them (just like you can disagree with my thoughts). It is entirely possible that with your feedback and ratings that you could STILL be in the bottom 2% (at least for the moment). eBay could be looking at more recent transactions and maybe you're temporarily at the bottom. After all, you stated ''I have a 99.6% feedback. I have really been going through a rough time these past couple of months with scam artist buyers. So, I have a few negatives and a neutral from the last 90 days.''

Have you thought about WHY you're being scammed? Is there something about the way you're doing business that leaves you susceptible to being scammed? Are you tracking your packages? How about withholding feedback on your transactions with ''new'' or low-numbered feedback eBay'ers until they have left you feedback first. My rule is that I don't leave feedback for anybody with FB of less than 20 or less than 99% UNTIL they leave feedback first. Anybody with a good percentage and a high FB number gets feedback as soon as they pay. Kathy, you will probably survive eBay's new policy and come out stronger in the long run. eno59 on the other hand...

For eno59,

Thanks, eno59 (or ebay ...see comments from 2 posts prior to this one). You have REALLY made it clear that you cannot communicate properly. (''a screw it time for /ignore your  a waste of time and stupid clearly''). WHAT were you trying to say????

I know that buyers can sometimes be unfair, but when you are repeatedly getting negative feedback comments (out of a relatively small total of comments), then YOU are doing SOMETHING wrong. How easy it must be for you to blame the other person.

Here's a different kind of example:  Let's suppose that you get into a conflict with 10 different people and those other people rarely get into conflicts with anyone. Do you think that it could be YOU that is the source of conflict?

Do you want some more facts. During the past 6 months, you had 8 postive FB and 2 negative. That's a whopping 80% during that time period. And for the entire last 12 months, you had 42 positives, 3 negatives and one neutral. That's still only 93.3% during the past year. You are one STELLAR seller!

It still comes down to this:  YOU are doing something wrong on eBay. For WHATEVER reason, your customers are NOT happy with you. People won't leave negative FB if you take care of them. Maybe it's the shipping, the way you describe your items, your inability or unwillingness to properly communicate (''HD never worked, e-mailed back and forth, after 2 months, now ignores me, FRAUD!'', ''BEWARE! paid 2 weeks ago, no communication, no product, NOTHING!!! RIP OFF HERE!'') or maybe, just maybe, you are not cut out to sell on eBay.  From the facts that YOU'VE presented to us, it certainly appears that there is justification for you being in the bottom 2%. With YOUR track record, buyers WILL avoid you. Change the way you do business or somebody else will be selling to your potential buyers. When did you LAST sell something? Oh, I wouldn't worry about it too much...you can't be missing out on too much money. After all, your 46 sales in the last year surely didn't pay the mortgage. Why don't you take your merchandise to flea markets and sell it there? Just think -- no fees to eBay, buyers can see and judge the merchandise, nobody will view your poor FB rating on eBay, and you won't have to rely on written word to get your point across.

Hey eno59, if you're serious about selling on eBay, quit whining, get off of these boards, and spend more time fixing your business and/or reputation.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Jesse Barbieri
Mon Aug 6 15:04:54 2007
I too have been a victim of this ''seller non performance'' suspension.  My account was suspended back in January of '07.  Actually any accounts that contain or contained my address were suspended.  That means family members were suspended.  Anyway, eBay is still telling me that the only way to reinstate my account is to contact each person who filed a complaint against me and have them take their negative feedback away and explain how the issue was resolved.  Most of these people won't respond to me, one of the members is not a registered user, and one guy is making rediculous demands.  He wants a full refund, me to send another one of the items, and an appology.  This is not good business.  This does not make people want to sell on ebay.  ebay only looks after the buyers and does not care about the sellers.  They only want people to join.  I have been contacting eBay about this every day, and no luck.  I only had one guy tell them that the issue is resolved.  Any suggestions?  I made a new eBay account with my fiance's information and we used my paypal account.  Now her account is suspended because it was linked to my account.
eBay Sellers Complaining of Crackdown   eBay Sellers Complaining of Crackdown
by: Jesse Barbieri
Mon Aug 6 15:07:51 2007
I also wanted to say that my account was suspended because users overseas complained that their items were not delivered.  There were a couple others.  Seems that all it takes is some idiot to tell the other buyers to complain.  Thats what they do, and ebay still lets the problematic buyers stay on ebay.
Click to view more comments
1 2 3 4 5 6 7 8 9  [Next Page]


Leave your comment for
eBay Sellers Complaining of Crackdown
 
Name:
Email:
Link Email: No.   Yes.
Subject:
Web Site:
 4 3 4 2 1 8
Enter Code:
Comments:
   
Recent Posts

Recent Comments





Archives
Site Index
Copyright 1999-2009. Steiner Associates LLC. All rights reserved. Privacy Policy.


Powered by Perl Web Blog
© 2005/2009 Ranson's Scripts